Description
Material : Blend Cotton
Sleeve : Full
Pattern : Solid / Plain
Collar : Button-Down
Size : M, L, XL
It's great product
Refund Policy
Shipping & Returns Policy
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Product Category |
Return Period |
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FASHION AND LIFESTYLE PRODUCTS |
Any apparel, accessories, footwear, sunglasses, certain fashion Jewellery, etc. |
7 days from the date of delivery – as long as the product is unused and the price tags are intact. |
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ELECTRONIC PRODUCTS |
Smartphones, accessories, smart watches, pen drives, hard disks, speakers, power banks, etc. |
7 days from the date of delivery – only if there is apparent visible damage, or key product-related defects. |
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TOYS |
Various toys |
7 days from the date of delivery – as long as the product is unused and the price tags are intact. |
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ACCESSORIES |
Watches (analog & digital) |
7 days from the date of delivery – as long as the product is returned in its original packaging along with the guarantee card and manuals (if any), and all the protective coverage is intact. |
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PRECIOUS MATERIALS |
Gold & Silver Jewellery, Coins & Idols |
Either no returns or 7 days return period, as is applicable to the relevant product on the product display page – as long as all the certificates are returned, and the articles are in the original packaging. |
To return a product, please follow these steps:
- You can return products purchased within the specified return/exchange period(check product details page for the same), except for our non-returnable products and high-value products which can only be returned for limited number of days.
- Create a 'Return Request' under “My Orders” section of App/Website. Follow the screens that come up after tapping on the 'Return’ button. Please make a note of the Return ID that we generate at the end of the process. Keep the item ready for pick up or ship it to us basis on the return mode
- We offer pick-up facility in selected locations basis our courier serviceability. If reverse pick-up option is not available at your location you can self-ship the product to us.
- Pick-up: If you select to schedule a pick-up, please place the product in a packet and the product must be unused, unwashed and all the tags are intact. Keep the packet ready and open to expedite the return pickup. Our staff may initially examine the product at the time of pickup and a further quality check of the product will be conducted at our Returns Desk.
- Self-ship: In case your area pin code is not eligible for “Pick-up” mode then, please self-ship the product to our Returns desk. Please pack the product and ensure product is unused, unwashed and all the tags are intact. Also, please mention Order No and Return id on a piece of paper and place it in the packet. Kindly address the package to the address of the Returns address.
We will send you a confirmation email as soon as we receive the shipment at our warehouse. At any time, you can track the status of your return request on App/Website.
To exchange a product, please follow below mentioned steps:
- You can create exchange for products purchased within the specified return/exchange period (check product details page for the same) under “My Orders” section of App/Website. If your address is serviceable for exchange you will be able to proceed and generate an exchange id. Please note down your exchange id for future reference
- Place the product in a packet but do not seal it. Please ensure product is unused, unwashed with all the tags intact.
- Hand over the original product to our delivery staff and receive the exchange item from him. Please ensure that you have the original item available with you at the same address which has been selected for delivery of the exchange item.
- At any time, you can track the status of your exchange requests under “My Orders” of App/Website.
NOTE: NO PRODUCTS SHALL BE ACCEPTED IF THE WARRANTY CARD IS MISSING WHILE RETURN OR EXCHANGE OF THE PRODUCTS.
Cancellation Policy:
You can now cancel an order when it is in packed/shipped status, as long as the cancel option is available on App/Website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.
Tap on “My Orders” section under the main menu of your App/Website and then select the item or order you want to cancel.
If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation. If payment was made by redeeming digital payment wallet balance then, then refund will be instant post order cancellation, which can be later transferred into your bank account, by contacting customer support team of the respective digital payment wallet.
Refund Policy:
After the refund has been initiated as per the Returns Policy, the refund amount is expected to reflect in the customer account as per the following timelines:
- NEFT - 1 to 3 business days post refund initiation
- Store Credit - Instant
- Online Refund – 7 to 10 days post refund initiation, depending on your bank partner
- Digital Payment Wallet –Instant
Please note, we initiate the refund upon successful return pick up, or after the returned item has reached us and quality check is successful. Therefore, the refund initiation time may vary by time taken by the courier partner to deliver the return to the warehouse. In case of any refund discrepancies, we may at our sole discretion, request you to share with us a screenshot of your bank statement.